At Shiv Shakti Gas Stove Repair, we are committed to protecting the privacy of our customers in Mumbai. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you book a gas repair service through our website or via call.
1. Information Collection
We collect essential information to facilitate your service request, including your name, current service address in Mumbai, and your mobile number for technician coordination. We may also collect details about your gas appliance (Brand, Type of Issue) to ensure our technicians arrive with the correct tools.
2. Use of Information
Your details are used solely to provide professional gas stove, hob, and pipeline repair services. We use your phone number to provide status updates and for post-service verification. We respect your privacy and never share your personal data with third-party marketing companies.
3. Technician Safety Protocols
For your security, we maintain records of our certified technicians. Your address is only shared with the assigned professional for the duration of the service appointment. We recommend verifying the technician’s credentials upon arrival at your doorstep.
Terms & Conditions
By using the services of Shiv Shakti Gas Stove Repair, you agree to the following operational terms:
1. Service Warranty & Genuine Parts
We take pride in our work. All repairs performed by our technicians come with a specific service warranty (usually 30-90 days depending on the nature of the repair). We exclusively use 100% genuine spare parts. If a part fails during the warranty period, we will replace it free of charge, subject to verification.
2. Pricing and Transparency
Our pricing is transparent. A standard inspection fee applies to all doorstep visits. For additional repairs, the technician will provide a quote before commencing work. Services are payable upon completion via cash or recognized digital payment methods.
3. Safety Compliance
Safety is non-negotiable. Our repair process includes mandatory leakage testing and burner performance checks. We are not liable for pre-existing vintage equipment that does not meet modern safety standards, though we will advise on necessary upgrades.
4. Service Availability
We provide same-day gas repair services across all major areas of Mumbai. While we strive for immediate response, service timing depends on technician availability and traffic conditions in your specific area.
5. Independent Service Provider Disclaimer
Shiv Shakti Gas Stove Repair is an independent gas appliance repair and service provider. We are not an authorized service center, dealer, partner, franchise, or representative of any gas stove, gas hob, cooktop, cooking range, or appliance brand unless specifically stated in writing. Any brand names, logos, product names, or trademarks mentioned on this website are used only for identification and service-description purposes. All trademarks remain the property of their respective owners.
Our technicians provide out-of-warranty repair, maintenance, installation, inspection, and troubleshooting services based on customer requests. Warranty, guarantee, or replacement obligations from original manufacturers are separate from our independent service warranty and must be claimed directly from the respective brand or authorized service center.